Retail Customer Service & Merchandising Pro

H-E-B; Magnolia (TX); On-site; USD 31,000 - 38,000; Full time

Job summary

H-E-B in Magnolia, TX is seeking a Customer Service Representative to maintain a well-stocked department while delivering outstanding service. You will stock, rotate products daily, assist with inventory, and keep the area safe and clean for customers and team members.

You will answer questions, help customers find items, and support the department in merchandising and signage, complying with SOPs and safety guidelines.

Qualifications

• Required Communication and interpersonal skills.
• Required Reading and writing skills.
• Required Planning and organizing skills.
• Required Education: HS Diploma or GED (or equivalent).
• Required Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire.

Responsibilities

• Stock and rotates items daily to maintain freshness and display.
• Assist with inventory control; loads, unloads, and moves product.
• Maintain department cleanliness and signage; prepare back area for night crew and trucks.
• Provide superior customer service and help customers locate products and make selections.
• Follow SOPs and store operating procedures; ensure safety and sanitation.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B in Magnolia, TX is seeking a Customer Service Representative to maintain a well-stocked department while delivering outstanding service. You will stock, rotate products daily, assist with inventory, and keep the area safe and clean for customers and team members.

You will answer questions, help customers find items, and support the department in merchandising and signage, complying with SOPs and safety guidelines.