Retail Customer Service & Stock Specialist

H-E-B; Katy (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative in Texas to maintain a well-stocked department and deliver superior service. You will stock, rotate items daily, assist with inventory, and ensure safety and sanitation standards are met.

You will help customers locate products, answer questions, and use suggestive selling to support department sales. You may handle display setup and backroom organization as needed to keep the store running smoothly.

Qualifications

• Strong customer service skills required.
• Clear communication with customers.
• Reading and writing skills required.
• Ability to plan and organize tasks.

Responsibilities

• Stocks and rotates items daily.
• Assists with inventory control and moves product.
• Organizes back area for night crew and incoming trucks.
• Maintains shelf tags and signage integrity.
• Provides superior customer service and assists customers with selections.
• Merchandises products and uses suggestive selling.
• Cleans and sanitizes sales floor and equipment.
• Follows SOPs and safety procedures.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Representative in Texas to maintain a well-stocked department and deliver superior service. You will stock, rotate items daily, assist with inventory, and ensure safety and sanitation standards are met.

You will help customers locate products, answer questions, and use suggestive selling to support department sales. You may handle display setup and backroom organization as needed to keep the store running smoothly.