Customer Service & Merchandising Associate II

Dormont Manufacturing Co; Gilead Township (OH); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Mt. Gilead, Ohio is seeking a Customer Service Associate II to assist with daily store operations, merchandising, and customer support. You will be cross-trained to operate the cash register and switch to front-end duties as needed.

The role emphasizes friendly service, safety, and integrity, with responsibilities including receiving merchandise, stocking, and maintaining a clean store environment. Part-time position with opportunities for growth and development.

Qualifications

• High school diploma or equivalent preferred.
• Retail or service industry experience preferred.
• Ability to lift 30–50 lbs and stand/walk for long periods.
• Excellent customer service and relationship management required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.
• High level of integrity and basic math for cash handling.

Responsibilities

• Assist with daily store operations from merchandising to supporting customers.
• Cross-train to support cash register and front-end duties as needed.
• Receive merchandise, unload trucks, and process freight safely.
• Maintain clean, welcoming store including bathrooms and floors.
• Handle customer transactions and protect cash/assets.
• Uphold positive, safe, and respectful environment for customers and staff.
• Perform other duties as assigned by leadership.

Skills

Customer service

Cash handling

Communication

Problem solving

Integrity

Math for cash

Organizational skills

Relationship management

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree in Mt. Gilead, Ohio is seeking a Customer Service Associate II to assist with daily store operations, merchandising, and customer support. You will be cross-trained to operate the cash register and switch to front-end duties as needed.

The role emphasizes friendly service, safety, and integrity, with responsibilities including receiving merchandise, stocking, and maintaining a clean store environment. Part-time position with opportunities for growth and development.