Customer Service & Merchandising Associate

Dollar General; City of Binghamton (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a retail associate to act as the primary point of contact for customers while stocking, merchandising, and operating the sales floor. You will help set plan-o-gram layouts, assist with inventory, and maintain a clean store environment.

The role requires basic math, cash handling, and strong communication skills to greet customers, assist with purchases, and support team teamwork in a fast-paced setting.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons and totes; stock to sales floor as needed.
• Build merchandise displays and rotate stock on shelves.
• Assist customers in locating merchandise.
• Operate cash register, bag purchases and provide change.
• Assist with ordering merchandise using handheld scanners.
• Maintain store cleanliness and set up displays as needed.

Skills

Customer service

Cash handling

Plan-o-gram guidance

Stock/merchandising

Communication

Safety awareness

Education

High school diploma or equivalent

Tools

IBM cash register

Handheld scanners

Pricing guns

Dollies/ carts

Job description

Dollar General is seeking a retail associate to act as the primary point of contact for customers while stocking, merchandising, and operating the sales floor. You will help set plan-o-gram layouts, assist with inventory, and maintain a clean store environment.

The role requires basic math, cash handling, and strong communication skills to greet customers, assist with purchases, and support team teamwork in a fast-paced setting.