Customer Service Manager - State Farm Agent Team Member

Savewithrandon; Spanish Fort (AL); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Hourly pay

Flexible hours

Growth potential

Job summary

A State Farm independent contractor agency in Spanish Fort, AL is looking for a part-time Customer Service Manager. In this role, you'll establish customer relationships, provide excellent service, and educate clients on insurance options. The ideal candidate will have excellent communication and problem-solving skills, and must be able to obtain a Property and Casualty license. This position offers flexible hours and growth opportunities within the agency.

Qualifications

• Must be able to obtain a Property and Casualty license.
• Experience in a variety of computer applications, particularly Windows.
• Demonstrated organizational and multi-tasking abilities.
• Proactive problem-solving and attention to detail essential.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Ability to multi-task

Computer literacy

Windows

Team player

Multi-tasking

Reporting

Education

Property and Casualty license

Tools

Windows

Job description

Part Time in Spanish Fort, AL

Customer Service Manager - State Farm Agent Team Member

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Property and Casualty license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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