Customer Service Manager - State Farm Agent Team Member

Kathypowell; Alabama; On-site; USD 29,250 - 35,750; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Paid time off

Growth potential

Job summary

A State Farm independent agent in Auburn, AL is looking for a Customer Service Manager to establish customer relationships, provide excellent service, and market financial products. The role offers a salary of $32,500 plus commissions, paid time off, and growth opportunities within the agency. Excellent communication skills and a people-oriented attitude are essential. Applicants must be motivated to achieve marketing goals and help clients manage risks.

Qualifications

• Interest in marketing products based on customer needs.
• Enthusiastic about insurance and financial products.
• Dedicated to customer service.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and friendly customer service.
• Develop leads and market appropriate products.

Skills

Excellent communication skills

Self-motivated

Detail oriented

People-oriented

Job description

Customer Service Manager - State Farm Agent Team Member

Full Time in Auburn, AL

Responsive recruiter

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Achieve mutually agreed upon marketing goals

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $32,500.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.