Customer Service Manager - State Farm Agent Team Member

KYLE MILLER - State Farm Agent; Pearland (TX); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Salary plus commission

Growth opportunities

Job summary

Kyle Miller - State Farm Agent in Pearland, TX is seeking a Customer Service Manager to help grow the agency through client relationships and cross-department coordination. This full-time role emphasizes proactive service and sales-minded problem solving.

The position involves outbound calling to potential customers and promoting relevant insurance products and services to meet client needs, with compensation including salary plus commission and growth opportunities within the agency.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Skills

Sales

Customer service

Communication

Relationship building

Job description

Full Time Pearland - TX

ROLE DESCRIPTION:

As an Customer Service Manager - State Farm Agent Team Member for KYLE MILLER - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

BENEFITS:

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency

Compensation: $35,000.00 - $65,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Pearland, TX and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position requires outbound calling including cold calls to potential customers. Can you do this? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none