Customer Service Representative - State Farm Agent Team Member

Josh Nazar; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Health insurance

Paid time off

Opportunity for advancement

Job summary

A State Farm Agent Team in Houston is seeking a Customer Service Representative to provide exceptional customer experiences. Responsibilities include building customer relationships, guiding clients through insurance products, and generating business leads. The ideal candidate has strong communication skills and a proactive mindset. This is a full-time role with compensation ranging from $36,000 to $54,000 annually.

Qualifications

• Genuine interest in marketing products and services.
• Ability to navigate computer functions efficiently.
• Detail-oriented with a people-centric approach.

Responsibilities

• Forge enduring customer relationships.
• Guide clients through comprehensive insurance options.
• Drive business growth by generating leads.

Skills

Exceptional communication skills

Proactive problem-solving

Customer-centric mindset

Team collaboration

Job description

Customer Service Representative – State Farm Agent Team Member

Full Time in Houston

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Position Overview

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding “yes,” then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm’s premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer‑centric, needs‑based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Requirements

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels – written, verbal, and attentive listening.
• A people‑centric mindset with a keen eye for detail.
• Proactive problem‑solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

Compensation: $36,000.00 – $54,000.00 per year.

Apply Now.

State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents’ employees are not employees of State Farm.

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