Customer Service Manager - State Farm Agent Team Member

Adolphus Harper - State Farm Agent; Marietta (GA); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Job summary

Adolphus Harper - State Farm Agent in Marietta, GA is seeking a Customer Service Manager to grow the business through value-based conversations and exceptional customer experiences. You will build relationships, respond to inquiries, and promote insurance products while pursuing marketing goals.

The role offers salary plus commission/bonus and paid time off, with licensing support for Property & Casualty and Life & Health as needed.

Qualifications

• Sales experience preferred
• Excellent written and verbal communication
• People-oriented and customer-focused
• Self-motivated with a proactive mindset
• Detail oriented and organized
• Dedicated to customer service and achieving goals

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service including inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Sales experience

Excellent communication

People-oriented

Self-motivated

Detail oriented

Customer service

Marketing goals

Job description

Replies within 24 hours

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Achieve mutually agreed upon marketing goals
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $26,000 - $35,000+

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Marietta, GA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none