Customer Service Manager - State Farm Agent Team Member

Mikebrownell; Kentucky; On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Join a dynamic team as a Customer Service Manager with an independent contractor agent. This role involves building strong customer relationships and providing exceptional service in the insurance sector. You will have the opportunity to work in a collaborative environment, helping clients manage their risks and achieve their dreams. With a competitive salary and performance bonuses, this position offers growth potential and the chance to make a real difference in your community. If you're enthusiastic about insurance and motivated to succeed, this is the perfect opportunity for you.

Qualifications

• Strong communication skills are essential for building customer relationships.
• Must be self-motivated and detail-oriented to succeed in this role.

Responsibilities

• Establish and maintain customer relationships, providing excellent service.
• Work with the agent to meet marketing goals and respond to customer inquiries.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Customer Service Manager - State Farm Agent Team Member

Full Time in Lexington, KY

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

Position Overview

State Farm Insurance Agent located in Lexington, Kentucky is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mike Brownell's office, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.

Compensation: $42,000.00 - $50,000.00 per year

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.