Customer Service Representative - State Farm Agent Team Member

Tonyrhoades; Bowling Green (KY); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Flexible hours

Growth potential

Job summary

A local insurance agency in Bowling Green is seeking a Customer Service Representative. The role involves building customer relationships, providing excellent service, and meeting sales goals. Ideal candidates have sales experience and strong interpersonal skills. This position offers a salary plus commission, along with opportunities for growth and advancement.

Qualifications

• Sales experience preferred; successful track record of meeting sales goals.
• Interest in marketing products and services based on customer needs.
• Knowledge of financial services products; banking experience preferred.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Work with the agent to meet marketing goals.

Skills

Sales experience

Excellent interpersonal skills

Self-motivated

Detail oriented

Organizational skills

Ability to work in a team environment

Education

Associate's degree or higher

Tools

Windows applications

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Bowling Green, KY

Position Overview

Do you have aspirations to run your own business? If so, you may want to consider working in the office of Tony Rhoades - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Ability to conduct interviews in the office and in customer's home or business
• Knowledge of financial services products
• Banking experience preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Associate's degree or higher required

Legal Information

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Compensation

$45,000.00 - $80,000.00 per year

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