Customer Service Manager - State Farm Agent Team Member

Beau Bradle - State Farm Agent; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Job summary

Beau Bradle - State Farm Agent in Indianapolis, IN, is seeking a Customer Service Manager to join their team. This role involves establishing customer relationships, providing outstanding customer service, and maintaining a strong work ethic. We seek an energetic professional who thrives in a fast-paced environment.

Successful candidates will have excellent interpersonal and communication skills, be detail-oriented, and dedicated to excellent customer service. Salary plus commission and various benefits are offered, along with opportunities for personal and professional growth.

Qualifications

• Must have excellent interpersonal and communication skills.
• Self-motivated and detail-oriented.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate and friendly customer service.
• Maintain a strong work ethic and commitment to success.

Skills

Interpersonal skills

Communication skills

Organizational skills

Customer service dedication

Teamwork

Attention to detail

Self-motivation

Multi-tasking

Education

Property and Casualty license (must be able to obtain)

Job description

Full Time • Indianapolis - IN

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.