Customer Service Representative - State Farm Agent Team Member

Insurance4indy; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

An insurance agency based in Indianapolis is looking for a Customer Service Representative who will provide exceptional service and support to customers. You will assist with inquiries, policy changes, and claims, while maintaining detailed records. The role requires strong communication, detail orientation, and the ability to multitask. A competitive salary range between $50,000 and $70,000 per year is offered, along with benefits including a 401(k), performance bonuses, and health insurance.

Qualifications

• Excellent communication skills for customer interaction.
• Ability to handle multiple tasks efficiently.
• Previous experience in a customer service role is preferred.

Responsibilities

• Answer customer inquiries and provide information about policies.
• Assist with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Indianapolis - IN

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Elizabeth Marshall - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $50,000.00 - $70,000.00 per year