CUSTOMER SERVICE MANAGER - STATE FARM AGENT TEAM MEMBER

Chris Burt State Farm; Gilbert (AZ); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Profit sharing

Training & development

Company parties

401(k)

Opportunity for advancement

Job summary

Chris Burt - State Farm Agent in Gilbert, AZ is seeking a Customer Experience Specialist to deliver outstanding customer service and support daily operations. You will engage customers through calls, texts, and emails, uncover needs, and help with underwriting and claims processes.

The role offers earning potential with commissions and bonuses, plus opportunities for advancement, equity in profit sharing, and a pathway to professional licenses (P&C and Life/Health).

Qualifications

• Customer service experience preferred, not required.
• Strong organizational and time management skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Deliver outstanding customer service and manage daily operations.
• Engage with customers via calls, texts, and emails.
• Conduct needs-based conversations to uncover additional ways to assist customers.
• Oversee underwriting activities for clients.
• Assist with customer claims and handle escalated complaints.

Skills

Customer service

Organizational skills

Communication

Problem solving

Education

Property & Casualty license; Life & Health license (to obtain)

Job description

Responsive recruiter

Replies within 24 hours

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• 401(k)
• Company parties
• Health insurance

Exciting Opportunity Join Our Team as a Customer Experience Specialist!

Are you ready to make a real difference in people's lives while advancing your career in insurance? As a Customer Experience Specialist with Chris Burt - State Farm Agent, you'll create unforgettable customer experiences that drive our agency's growth. If you have a passion for helping others and exceptional customer service skills, we want to hear from you!

Unlock your earning potential with exciting commission opportunities, generous bonuses, and a chance to participate in company profit sharing—your success truly pays off here! Your hard work and performance will directly contribute to your financial rewards, making every achievement even more rewarding. Join us and turn your efforts into exceptional earnings!

Why Join Us? We value empathy and a customer-first mindset. If you're driven and sales-oriented, we offer incredible opportunities for growth and advancement!

Your Adventure Awaits

Responsibilities Include

• Delivering outstanding customer service and managing daily operations.
• Engaging with customers through calls, texts, and emails.
• Conducting needs-based conversations to uncover additional ways to assist customers.
• Overseeing underwriting activities for clients.
• Assisting with customer claims and handling escalated complaints.

What You Bring

• Willingness to obtain a Property & Casualty and a Life & Health insurance license.
• Customer service experience preferred, not required.
• Strong organizational and time management skills.
• Excellent communication and problem-solving abilities.

Ready to make a difference? Apply today and help us shape the future of customer experience at Chris Burt - State Farm Agent!

Compensation $40,000.00 - $80,000.00 per year