Customer Service Manager - State Farm Agent Team Member

Paul Milazzo - State Farm Agent; Mobile (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Job summary

Paul Milazzo - State Farm Agent in Mobile, AL is seeking an Agent Team Member to help customers with insurance and financial services. You will build relationships, answer inquiries, and support policyholders with coverage options and billing questions.

You will work in a team, provide friendly service, and contribute to the mission of helping people manage everyday risks and realize their dreams. This is a full-time position with growth opportunities.

Qualifications

• Excellent interpersonal skills.
• Enthusiastic about insurance and financial products.
• Detail oriented with accuracy.
• Dedicated to customer service.
• Able to work in a team environment.
• Able to multi-task.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Respond to inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.

Job description

Full Time Mobile - AL

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)

Requirements

• Excellent interpersonal skills
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Detail oriented
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Mobile, AL and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.