Customer Service Manager (m/f/d) Luxury

Fbm Chains; Pforzheim; Hybrid; Full time

Job description

YOUR PROFILE

• Very good knowledge of German and English, both written and spoken

That's what we do to make your workday even more enjoyable:

• Onboarding
• Informal address
• Values
• Company events
• Team sport
• Further education
• Pension plan
• Profit sharing
• Referral program
• Parking spaces
• Health insurance
• E-Bike & bicycle leasing

E-Bike & bicycle leasing

Would you like to combine sport with climate protection? Then an e-bike or bicycle would certainly be the right thing for you. Through our company, you can easily lease e-bikes and bicycles at great conditions. This is good for you, but also for the environment.

Onboarding

In order to make your start with us as pleasant as possible, we will create your individual onboarding plan. With the help of our motivated employees, you will get to know both our team and your new workplace, you will receive optimal training and you will always have a contact person for open questions. You are not alone with us!

Informal address

An open and familiar relationship is the be-all and end-all for us! Therefore, we all are on a first-name basis from the very beginning.

Values

We in the Binder Group have a clearly defined system of value which serve as guidelines to our behaviour an a daily basis. Thus, topics such as respect, openness, clarity, but also quality and trust are particularly close to our hearts. We work together as a team and are there for each other. Be a part of it!

Company events

Together with you, we would like to celebrate our successes. We regularly organize after-work barbecues, go on excursions together and invite you to our annual Christmas party.

Team sport

Do you enjoy being sporty? So do we! Join us for regional runs or take part in our annual ski trip.

Further education

Show us what you can do! We not only want to challenge you, but also support you. That's why you have the opportunity to continue your education at any time and take on new challenges.

Pension plan

Your future is also taken care of! Because with us, all employees receive an employer contribution for their retirement provision. With this, we want to thank you in advance for your services and take away your worries regarding the future.
(only with permanent employment)

Profit sharing

Since you, as an important part of our team, are naturally responsible for our success, you will also receive a financial participation in the company profit as a small thank you from us.
(only with permanent employment)

Referral program

Do you know someone who is looking for a new challenge and may even have experience in the jewellery sector? Feel free to give us your recommendation and receive an attractive bonus as a thank you for your help if they are hired!
(only with permanent employment)

Parking spaces

We offer you the opportunity to park your car in one of our free parking spaces. From there you can reach both our manufactory and our offices in just a few steps.

Health insurance

Your health is very important to us, which is why you receive annual allowances through our supplementary company health insurance.