Customer Service Manager — Leadership, Growth & Flexible Scheduling

Meijer Inc.; Kentucky; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a store leadership role in Kentucky to oversee staffing, hiring, and day-to-day store operations. You will mentor team members, drive sales, and maintain Meijer standards while focusing on customer service and quick, efficient service.

The role emphasizes coaching, discipline, and promoting development paths for staff, with responsibility for ensuring a safe, productive work environment and strong store performance.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other store areas helpful.
• Ability to communicate clearly and resolve conflicts.

Responsibilities

• Staffing, selection and hiring to meet staffing needs.
• Promote succession planning and career development.
• Document and apply disciplinary actions as needed.
• Responsible for P&L, sales, and shrink control.
• Mentor team members and ensure customer service meets Meijer standards.
• Ensure store appearance aligns with company standards and prime hours.

Skills

Staffing & hiring

Customer service excellence

Conflict resolution

Financial acumen

Team leadership

Education

High school diploma or equivalent

Job description

Meijer Inc. is seeking a store leadership role in Kentucky to oversee staffing, hiring, and day-to-day store operations. You will mentor team members, drive sales, and maintain Meijer standards while focusing on customer service and quick, efficient service.

The role emphasizes coaching, discipline, and promoting development paths for staff, with responsibility for ensuring a safe, productive work environment and strong store performance.