Customer Service Manager: Lead & Develop a High-Impact Team

Vernondonovan; Georgia; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Paid time off

Training & development

Job summary

A local insurance agency in Savannah, GA is seeking a Customer Service Manager to enhance exceptional customer experiences and lead a team. The ideal candidate will have over 5 years of customer service experience, including 2 years in a managerial role, and demonstrate leadership and problem-solving skills. The position offers a competitive salary ranging from $40,000 to $55,000 per year, with various benefits including bonuses and paid time off.

Qualifications

• 5+ years of experience in customer service, with 2+ years in a managerial role.
• Strong leadership and organizational skills.
• Effective communication and problem-solving abilities.

Responsibilities

• Oversee the customer service team and daily operations.
• Develop and implement customer service policies and procedures.
• Handle escalated customer complaints and issues.
• Train and mentor customer service representatives.

Skills

Customer service skills

Leadership skills

Communication abilities

Problem-solving abilities

Job description

A local insurance agency in Savannah, GA is seeking a Customer Service Manager to enhance exceptional customer experiences and lead a team. The ideal candidate will have over 5 years of customer service experience, including 2 years in a managerial role, and demonstrate leadership and problem-solving skills. The position offers a competitive salary ranging from $40,000 to $55,000 per year, with various benefits including bonuses and paid time off.