Customer Service Manager — Growth Ownership, Freelance Cadence

Egreenservices; Laramie (WY); On-site; USD 82,000 - 121,000; Full time

Benefits offered by this job

Mentor

Benefits package

Growth opportunities

Job summary

FutureTech Labs in Laramie, WY is seeking a Customer Service Manager to drive sales marketing initiatives and deliver measurable outcomes for our team.

You will partner with Ticket Management, stand up a patient-first scoring model, and pitch upsells that feel like favors while growing the company’s footprint. You’ll mentor colleagues and manage cross-functional collaboration.

This role offers a mentor, a comprehensive benefits package, and the freedom to grow on your terms in Laramie.

Qualifications

• Growth mindset; feedback-driven approach.
• Curiosity beyond current role.
• Professionalism and discretion with sensitive information.

Responsibilities

• Partner with Ticket Management to align content with demand-generation goals.
• Stand up a patient-driven scoring model the team believes in.
• Pitch upsells that feel like favors, not invoices.
• Grow FutureTech Labs' footprint one earned introduction at a time.
• Pitch the offering to buyers who haven't heard of us yet.

Skills

Growth mindset

Curiosity

Professionalism

Discretion with sensitive information

Cross-functional teamwork

Written communication

Job description

FutureTech Labs in Laramie, WY is seeking a Customer Service Manager to drive sales marketing initiatives and deliver measurable outcomes for our team.

You will partner with Ticket Management, stand up a patient-first scoring model, and pitch upsells that feel like favors while growing the company’s footprint. You’ll mentor colleagues and manage cross-functional collaboration.

This role offers a mentor, a comprehensive benefits package, and the freedom to grow on your terms in Laramie.