Customer Service Manager

Egreenservices; Laramie (WY); On-site; USD 82,000 - 121,000; Full time

Benefits offered by this job

Mentor

Benefits package

Growth opportunities

Job summary

FutureTech Labs in Laramie, WY is seeking a Customer Service Manager to drive sales marketing initiatives and deliver measurable outcomes for our team.

You will partner with Ticket Management, stand up a patient-first scoring model, and pitch upsells that feel like favors while growing the company’s footprint. You’ll mentor colleagues and manage cross-functional collaboration.

This role offers a mentor, a comprehensive benefits package, and the freedom to grow on your terms in Laramie.

Qualifications

• Growth mindset; feedback-driven approach.
• Curiosity beyond current role.
• Professionalism and discretion with sensitive information.

Responsibilities

• Partner with Ticket Management to align content with demand-generation goals.
• Stand up a patient-driven scoring model the team believes in.
• Pitch upsells that feel like favors, not invoices.
• Grow FutureTech Labs' footprint one earned introduction at a time.
• Pitch the offering to buyers who haven't heard of us yet.

Skills

Growth mindset

Curiosity

Professionalism

Discretion with sensitive information

Cross-functional teamwork

Written communication

Job description

The Customer Service Manager role is where FutureTech Labs connects Five9 insight with campaigns that customers actually remember. What you're signing up for is $82,000 - $121,000, a freelance cadence, sales marketing ownership, and a FutureTech Labs team that rewards nerve.

Key Responsibilities

• Partner with Ticket Management specialists to align content with demand-generation goals
• Stand up a Patience-driven scoring model the whole team believes
• Pitch upsells that feel like favors, not invoices
• Grow FutureTech Labs's transparent footprint one earned introduction at a time
• Pitch FutureTech Labs's deeply-bought-in offering to buyers who haven't heard of us yet

What You'll Bring

• A growth mindset that treats feedback as fuel, not threat
• Curiosity that outpaces your current job description
• Professionalism, integrity, and discretion with sensitive information
• Demonstrated comfort presenting to manager leadership
• The kind of ownership that treats the company's money like your own
• Experience supporting cross-functional teams in a manager capacity
• Written communication clear enough to survive a forwarded email chain

FutureTech Labs doesn't sell sales marketing so much as guarantee it, a quality-obsessed distinction the Laramie, WY team takes personally. Giving and receiving direct feedback is a skill we practice openly across every level.

You bring the Critical Thinking; we bring $82,000 - $121,000, a mentor, a benefits package, and the freedom to grow on your terms in Laramie.

Freshly verified active, this Customer Service Manager position is accepting candidates now.

Make FutureTech Labs your next answer when someone asks where you work, and apply now.