Customer Service Manager

CliftonLarsonAllen; Broken Arrow (OK); Remote; USD 93,000 - 140,000; Full time

Benefits offered by this job

Full benefits

Job summary

CliftonLarsonAllen LLP in the United States seeks a Customer Service Manager to own sales and marketing initiatives. You will close deals, forecast bookings, and build partner networks, with a strong emphasis on active listening and time management in a remote-friendly environment.

The role emphasizes sitting at the crossroads of marketing spend, revenue leverage, and regional partner engagement, with a salary between $93,000 and $140,000 annually and full benefits.

Qualifications

• Calm under the deeply collaborative chaos a manager role tends to generate.
• Practical Time Management skills sharpened in a remote setting.
• The reflex to surface risk before it surfaces itself.
• Working understanding of both Active Listening and Time Management in real-world settings.

Responsibilities

• Write follow-ups that get answered, not ignored.
• Close the loop between ad spend and revenue, dollar for dollar.
• Decode why OK buyers say yes and double down on it.
• Read the sales marketing market and reposition the offer when it shifts.
• Maintain accurate records in the CRM and forecast monthly bookings.
• Walk OK partners through co-marketing they'll say yes to.
• Build the Broken Arrow reference network that closes deals for you.

Skills

Time management

Active listening

Risk management

Calm under pressure

Job description

We measure success in CliftonLarsonAllen's Customer Service Manager chair by deals signed and demand created, not slides polished. Set the $93,000 - $140,000 aside a moment and the sales marketing ownership alone makes this CliftonLarsonAllen job worth a serious look.

Key Responsibilities

• Write follow-ups that get answered, not the ones that get ignored
• Close the loop between ad spend and revenue, dollar for dollar
• Decode why OK buyers say yes and double down on it
• Read the sales marketing market and reposition the offer when it shifts
• Maintain accurate records in the CRM and forecast monthly bookings
• Walk OK partners through co-marketing they'll say yes to
• Build the Broken Arrow reference network that closes deals for you

What You'll Bring

• Calm under the deeply collaborative chaos a manager role tends to generate
• Practical Time Management skills sharpened in a remote setting
• The reflex to surface risk before it surfaces itself
• Working understanding of both Active Listening and Time Management in real-world settings

For all its documentation-first ambition, CliftonLarsonAllen still operates like the scrappy Broken Arrow startup that first cracked sales marketing years ago. New hires ship something real in week one, because we'd rather you learn by doing.

We provide a $93,000 - $140,000 salary, full benefits, and dedicated time each week to learn new Active Listening and Ticket Management tools.

This listing is current and monitored daily by our talent team.