Aspiring Customer Service Leader — Management Trainee

Uline; Kenosha (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Cafe on-site

Fitness center

Modern facilities

Job summary

Uline in Kenosha, WI is seeking a Customer Service Management Trainee to develop leadership skills in a state-of-the-art call center. You will gain hands-on experience mentoring reps and driving exceptional service. This is a full-time, on-site opportunity with shifts around the clock.

We offer a competitive hourly pay package and strong growth potential, backed by comprehensive benefits and a culture of teamwork. Join us to advance your career with a trusted industry leader.

Qualifications

• Bachelor's degree.
• Strong track record of customer-focused service, teamwork and attention to detail.
• Prior leadership / management experience is a plus.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Customer service

Teamwork

Attention to detail

Leadership experience

Education

Bachelor's degree

Job description

Uline in Kenosha, WI is seeking a Customer Service Management Trainee to develop leadership skills in a state-of-the-art call center. You will gain hands-on experience mentoring reps and driving exceptional service. This is a full-time, on-site opportunity with shifts around the clock.

We offer a competitive hourly pay package and strong growth potential, backed by comprehensive benefits and a culture of teamwork. Join us to advance your career with a trusted industry leader.