Customer Service Leadership Trainee (On-site, Full-Time)

Uline; Kenosha (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonus programs

Paid holidays and generous paid time {

Tuition Assistance Program

On-site fitness center

Walking paths

Best-in-class facilities

Job summary

Uline, a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, is seeking a Customer Service Management Trainee in Kenosha, WI. You will participate in a comprehensive training program to master customer service management and help develop a high-performing team in a 24/7, on-site call center environment.

Full-time hours with set shifts, benefits including health insurance, 401(k) with employer match, tuition assistance, and paid holidays.

Qualifications

• Bachelor's degree required.
• Strong track record of customer-focused service and teamwork.
• Attention to detail is essential.
• Leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through training.
• Manage and develop a team of customer service representatives with clear goals.
• Review department procedures to identify areas for improvement.

Skills

Customer service

Leadership

Teamwork

Attention to detail

Communication

Education

Bachelor's degree

Job description

Uline, a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials, is seeking a Customer Service Management Trainee in Kenosha, WI. You will participate in a comprehensive training program to master customer service management and help develop a high-performing team in a 24/7, on-site call center environment.

Full-time hours with set shifts, benefits including health insurance, 401(k) with employer match, tuition assistance, and paid holidays.