Customer Service & Loss Prevention Associate II

The TJX Companies, Inc.; Brooklyn Center (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Life insurance

Disability benefits

Paid parental leave

Paid holidays/vacation/sick

Scholarship program

Job summary

The TJ Maxx store in Brooklyn Center, MN is hiring for a Loss Prevention/Store Associate. You will deter theft, maintain front-of-store coverage, and support store teams. The role emphasizes safety, customer service, and adherence to policies while wearing a body-worn camera.

Applicants should be able to stand long periods and have 0–2 years in retail or security. Competitive pay and benefits are offered, with opportunities for advancement within TJX’s family of brands.

Qualifications

• Strong verbal and written communication and the ability to make sound decisions.
• Ability to take initiative and work well independently.
• Prioritizes and organizes workload and manages time effectively.
• Must be able to stand for long periods.
• 0–2 years of retail or security experience.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent loss and wear a body worn camera.
• Greet customers and direct them to management or customer service as needed.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep with a manager.
• Adhere to Company policies and document incidents in Case Management.

Skills

Verbal and written communication

Decision making

Initiative

Time management

Stamina/standing long periods

Retail or security experience

Job description

The TJ Maxx store in Brooklyn Center, MN is hiring for a Loss Prevention/Store Associate. You will deter theft, maintain front-of-store coverage, and support store teams. The role emphasizes safety, customer service, and adherence to policies while wearing a body-worn camera.

Applicants should be able to stand long periods and have 0–2 years in retail or security. Competitive pay and benefits are offered, with opportunities for advancement within TJX’s family of brands.