Customer Service & Logistics Operations Specialist

Asian Rehabilitation Service, Inc.; Eagan (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) match

Life insurance

Paid holidays

PTO

Disability insurance

Career development opportunities

Job summary

Allegro Home Delivery is seeking a highly motivated and detail-oriented Customer Service Specialist to support fulfillment teams, manage customer inquiries, and help design efficient delivery routes.

In this administrative operations role, you will monitor routes, coordinate with vendors, and contribute to improving accuracy, response times, and revenue through proactive problem-solving.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Inbound and outbound customer communication via email, phone and chat.
• Provide job site readiness confirmations and reschedule requests handling.
• Escalations and damage claim resolution.
• Monitor routes in real time and communicate progress and impact.
• Coordinate with fulfillment resources to advise, support and resolve issues.

Education

High school diploma or equivalent

Job description

Allegro Home Delivery is seeking a highly motivated and detail-oriented Customer Service Specialist to support fulfillment teams, manage customer inquiries, and help design efficient delivery routes.

In this administrative operations role, you will monitor routes, coordinate with vendors, and contribute to improving accuracy, response times, and revenue through proactive problem-solving.