Customer Service & Logistics Coordinator

Jillamy; Warminster Township (Bucks County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with employer match

Paid time off

Job summary

Jillamy is seeking a customer service and support associate in the United States to handle day-to-day client interactions and support continued business growth. The role includes managing inventory, ensuring accurate data and timely reporting, and applying knowledge of transportation documentation and compliance.

Responsibilities include coordinating truck schedules, issuing pick tickets and BOLs, performing data entry with accuracy, and maintaining up-to-date files while following SOPs and

Qualifications

• Minimum 1 year warehouse, contract packaging or customer service experience required.
• High School Diploma, GED or equivalent required.
• Attention to detail including accurate data and numbers.
• Ability to organize/prioritize work to meet deadlines.

Responsibilities

• Act as customer service liaison with customer relations.
• Schedule and confirm trucks, load tendering, load entry, follow up issues and resolution.
• Outreach to customers and potential customers to drive additional business.
• Provide professional verbal and written correspondence with customers and leadership.
• Ensure accurate inventory management.
• Input data timely and notify supervisor of discrepancies.

Skills

Customer service

Data entry

Inventory management

Communication

Teamwork

Education

High School Diploma

Tools

Microsoft Office

Job description

Jillamy is seeking a customer service and support associate in the United States to handle day-to-day client interactions and support continued business growth. The role includes managing inventory, ensuring accurate data and timely reporting, and applying knowledge of transportation documentation and compliance.

Responsibilities include coordinating truck schedules, issuing pick tickets and BOLs, performing data entry with accuracy, and maintaining up-to-date files while following SOPs and