Customer Service Leadership Trainee — Growth Path

Uline; Anaheim (CA); On-site; USD 60,000 - 71,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Paid time off

Tuition Assistance Program

Job summary

Uline in Anaheim, CA is seeking a Customer Service Management Trainee to gain on-the-job leadership skills in our state-of-the-art call center and empower reps to deliver legendary service.

Starting pay is $29-$34 per hour with significant growth and earning potential. On-site role includes comprehensive benefits from day one and a path to manage a team.

Join a long-standing, family-owned company with 9,800+ employees and a commitment to exceptional customer service and career development.

Qualifications

• Leadership/management experience is a plus.
• Strong track record of customer-focused service, teamwork and attention to detail.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Leadership

Customer service

Teamwork

Attention to detail

Job description

Uline in Anaheim, CA is seeking a Customer Service Management Trainee to gain on-the-job leadership skills in our state-of-the-art call center and empower reps to deliver legendary service.

Starting pay is $29-$34 per hour with significant growth and earning potential. On-site role includes comprehensive benefits from day one and a path to manage a team.

Join a long-standing, family-owned company with 9,800+ employees and a commitment to exceptional customer service and career development.