Customer Service Management Trainee

Uline; Anaheim (CA); On-site; USD 60,000 - 71,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Paid time off

Tuition Assistance Program

Job summary

Uline in Anaheim, CA is seeking a Customer Service Management Trainee to gain on-the-job leadership skills in our state-of-the-art call center and empower reps to deliver legendary service.

Starting pay is $29-$34 per hour with significant growth and earning potential. On-site role includes comprehensive benefits from day one and a path to manage a team.

Join a long-standing, family-owned company with 9,800+ employees and a commitment to exceptional customer service and career development.

Qualifications

• Leadership/management experience is a plus.
• Strong track record of customer-focused service, teamwork and attention to detail.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Skills

Leadership

Customer service

Teamwork

Attention to detail

Job description

Sep 3, 2026

$29 - $34/hour

Customer ServiceManagement Trainee

Pay from $29 to $34 per hour with significant growth and earning potential!

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service.

Careers Packed with Potential.

Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

Master all aspects of customer service management through a comprehensive hands-on training program.

Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

Review department procedures and standards to identify areas for improvement.

Strong track record of customer-focused service, teamwork and attention to detail.

Prior leadership / management experience is a plus.

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Best-in-class, clean, modern facilities.

First-class fitness center and nearby walking path.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Uline

Join Today, Grow Tomorrow, Lead the Future

Uline is North America's premier distributor of shipping, packaging, and industrial supplies, offering high-quality products and exceptional customer service with fast, reliable delivery.