Customer Service Leadership Trainee — Growth & Benefits

Uline; Riverside (CA); On-site; USD 60,000 - 71,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonus programs

Paid holidays

Tuition Assistance Program

Best-in-class facilities

Fitness center and walking path

Job summary

Uline is hiring a Customer Service Management Trainee at our California location. The role offers a comprehensive training program to develop leadership in customer service within our state-of-the-art call center.

The position features 2nd shift hours and on-site work in Ontario, CA, with strong growth potential and a passion for delivering legendary service. Minimum requirements include a Bachelor's degree, a proven customer-focused service mindset, and teamwork.

Qualifications

• Bachelor’s degree is required.
• Prior leadership / management experience is a plus.
• Strong track record of customer-focused service, teamwork and attention to detail.

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Education

Bachelor’s degree

Job description

Uline is hiring a Customer Service Management Trainee at our California location. The role offers a comprehensive training program to develop leadership in customer service within our state-of-the-art call center.

The position features 2nd shift hours and on-site work in Ontario, CA, with strong growth potential and a passion for delivering legendary service. Minimum requirements include a Bachelor's degree, a proven customer-focused service mindset, and teamwork.