Front-End Customer Service Leader

Hannaford; Town of Queensbury (NY); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in Queensbury, NY seeks a Front End Leader to support front-end and service desk operations, uphold customer service standards, and maintain store cleanliness and safety. This role requires 18+ years of age and a willingness to learn multiple tasks and cashier/service desk duties.

The position offers an hourly wage of $17.60–$26.20, with equal opportunity for all associates and a commitment to safe, clean store operations in a community-focused market.

Qualifications

• Excellent communication and customer service abilities.
• Must be 18 years old or older.
• Willingness to learn multiple tasks and technical requirements of the job.
• Must be able to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat, well-groomed appearance per policy.
• Assign fixed activities to front end and service desk/kiosk staff during idle periods.
• Assist in special projects and other duties as assigned.
• Support safety standards and report needed repairs or maintenance.
• Observe security standards and report anomalies.
• Secure front-end change drawer when unattended; protect assets.
• Maintain housekeeping and sanitation per store policy and health regulations.
• Perform cashier and/or bagging functions
• Perform service desk/kiosk and, if trained, bookkeeper functions.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Age 18+

Multi-tasking

Cashier skills

Service desk/kiosk

Job description

Hannaford Supermarkets in Queensbury, NY seeks a Front End Leader to support front-end and service desk operations, uphold customer service standards, and maintain store cleanliness and safety. This role requires 18+ years of age and a willingness to learn multiple tasks and cashier/service desk duties.

The position offers an hourly wage of $17.60–$26.20, with equal opportunity for all associates and a commitment to safe, clean store operations in a community-focused market.