Customer Service Leader - Front End Operations

Hannaford; Damariscotta (ME); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford is seeking a Front End/Service Desk associate in Damariscotta, ME to support checkout operations, assist customers, and perform service desk duties as trained. The role includes cashier responsibilities, maintaining store appearance, and following safety and security procedures.

Candidates should have strong communication and customer service skills, be at least 18 years old, and be willing to learn multiple tasks and the technical requirements of the job.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years).
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat, well-groomed appearance per policy.
• Assign activities to front end and service desk associates during idle periods.
• Assist in special projects and other duties as assigned.
• Support and comply with safety standards and report needed maintenance.
• Observe security standards and report abnormal behavior.
• Secure front-end cash drawer when unattended.
• Perform cashier and service desk functions as needed.

Skills

Effective communication

Customer service

Cash handling

Multitask

Service desk

Job description

Hannaford is seeking a Front End/Service Desk associate in Damariscotta, ME to support checkout operations, assist customers, and perform service desk duties as trained. The role includes cashier responsibilities, maintaining store appearance, and following safety and security procedures.

Candidates should have strong communication and customer service skills, be at least 18 years old, and be willing to learn multiple tasks and the technical requirements of the job.