Customer Service Lead | Growth & Training Focus (Full-Time)

Careers Opportunities at AVI Foodsystems; Chattanooga (TN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacations and holidays

Immense training and growth opportuni…

Family culture and atmosphere

Competitive compensation

Job summary

AVI Foodsystems is seeking an energetic Customer Service Attendant Supervisor, full-time, based in Chattanooga, TN. The role supports training and development of team members, oversees staffing through interviews, and manages inventory and reporting to drive profitability.

The position runs Monday–Friday 7am–4pm, with duties including attendance at staff meetings, safety compliance, and account visits to supervise operations and service quality.

Qualifications

• Interviews applicants for Customer Service Attendant positions to maintain staffing levels.
• Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption.

Responsibilities

• Assists in the training and development of team members.
• Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
• Reviews inventory and waste levels of accounts and makes recommendations.
• Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action on a monthly basis
• Completes monthly inventory action plans for team members
• Generates reports for management to ensure profitability at accounts.
• Verifies and signs off on timecards.
• Visits accounts and meets with account representatives.
• Leads and assists on projects assigned by the Operations Manager or Branch Manager
• Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.
• Walks, bends, crouches, and climbs stairs.
• Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.
• Performs other duties as specified by management.
• Inspects accounts weekly to ensure machines are clean, filling, and operating correctly.
• Recruits trains, and retains team members.
• Operates accounts within labor guidelines.
• Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption.
• Attends weekly staff meetings.
• Addresses customer inquiries/complaints within 24 hours.
• Following all safety requirements at accounts, which may include personal protection equipment such as hard hats, safety glasses, ear protection, etc.
• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immense training and growth opportunities
• We conduct pre-employment drug testing. EOE

Skills

Staff training

Interviewing

Inventory management

Customer service

Tools

Timekeeping systems

Job description

AVI Foodsystems is seeking an energetic Customer Service Attendant Supervisor, full-time, based in Chattanooga, TN. The role supports training and development of team members, oversees staffing through interviews, and manages inventory and reporting to drive profitability.

The position runs Monday–Friday 7am–4pm, with duties including attendance at staff meetings, safety compliance, and account visits to supervise operations and service quality.