Customer Service Supervisor: Growth & Training Leader

AVI Foodsystems; Erlanger (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Family culture

Competitive compensation

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid vacations

Holidays

Training growth

Job summary

AVI Foodsystems in Erlanger, KY is seeking an energetic Customer Service Attendant Supervisor to lead frontline teams, ensure excellent service, and oversee daily operations across accounts.

You will train and develop staff, recruit and schedule, monitor inventory and waste, prepare reports, and support profitability. Travel to branches using the company vehicle while maintaining safety and a family-oriented culture.

Responsibilities

• Assists in the training and development of team members.
• Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
• Reviews inventory and waste levels of accounts and makes recommendations.
• Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action on a monthly basis
• Completes monthly inventory action plans for team members
• Generates reports for management to ensure profitability at accounts.
• Verifies and signs off on timecards.
• Visits accounts and meets with account representatives.
• Leads and assists on projects assigned by the Operations Manager or Branch Manager
• Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.
• Walks, bends, crouches, and climbs stairs.
• Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.
• Performs other duties as specified by management.

Job description

AVI Foodsystems in Erlanger, KY is seeking an energetic Customer Service Attendant Supervisor to lead frontline teams, ensure excellent service, and oversee daily operations across accounts.

You will train and develop staff, recruit and schedule, monitor inventory and waste, prepare reports, and support profitability. Travel to branches using the company vehicle while maintaining safety and a family-oriented culture.