Customer Service Lead — Front-End & Merchandising

dollartree; Lilburn (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Lilburn, GA is seeking a Customer Service Associate II to support daily store operations, including merchandising, customer service, and front-end duties as needed. You will assist with receiving shipments, stocking, maintaining a clean environment, and processing transactions with accuracy and integrity.

The role emphasizes strong communication, reliability, and the ability to lift 30–50 lbs, with a focus on providing a friendly, safe shopping experience for customers and

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, and pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining cleanliness in the store, bathrooms, floors, and trash areas.
• Maintaining a positive, safe, and respectful environment with customers and staff.
• Managing sales transactions at the cash register and handling cash securely.
• Other duties as assigned.

Skills

Customer service experience

Communication

Math skills

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Lilburn, GA is seeking a Customer Service Associate II to support daily store operations, including merchandising, customer service, and front-end duties as needed. You will assist with receiving shipments, stocking, maintaining a clean environment, and processing transactions with accuracy and integrity.

The role emphasizes strong communication, reliability, and the ability to lift 30–50 lbs, with a focus on providing a friendly, safe shopping experience for customers and