Customer Service Intern

Edgewell Personal Care; St. Louis (MO); On-site; USD 21,000 - 30,000; Part time

Job summary

Edgewell is seeking a Customer Service Intern for 3–6 months to work at our Global Headquarters in St. Louis, MO. You will support deduction management with a focus on shortages and validation of accuracy across relevant paperwork and SKU identification.

You'll input credits into SAP, help identify trends, and collaborate with teams under minimal supervision. Proficiency in Microsoft Excel and basic systems knowledge are desirable for success in this role.

Qualifications

• Proficiency in Microsoft Excel and basic systems knowledge.
• Ability to work with teams and with minimal supervision.

Responsibilities

• Resolve Deductions with emphasis on shortages.
• Validate accuracy with paperwork and SKU identification.
• Identify trends in deduction data.
• Input credits into SAP and reconcile returns to open deductions.

Skills

Microsoft Excel

Systems knowledge

Job description

Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

Job Title: Customer Service / Deduction Management Intern

Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

Position Summary

We are currently seeking a talented applicant to participate as a Customer Service Intern for upwards of 3-6 months. Applicants will work at our Global Headquarters in St. Louis, MO.

Accountabilities

Customer Service, Deduction Management:

Focus:

1. Resolution of Deductions - focus on shortages
2. Validation for accuracy (all relevant paperwork and sku identification)
3. Identify trends
4. Credit input into SAP; Upon completion they will match the returns to the open deductions.

Required Skills and Experience

Qualified applicants should have skills with Microsoft Excel and some systems related knowledge / aptitude. Experience working with teams and with the ability to work with minimal supervision/direction.

Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that is open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.