Customer Service Install Coordinator

Window World of Penn/Ohio; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Health insurance

Paid Time Off

Job summary

Window World of Penn/Ohio is seeking a customer-focused individual to join our Pittsburgh team as a Customer Service Install Coordinator. This in-office role requires you to coordinate installation schedules, plan efficient routes, and communicate with customers to ensure seamless installations.

Join a family-oriented culture that values training, support, and teamwork for growth. The position emphasizes strong customer service, data entry accuracy, and fast adaptation in a busy environment,

Qualifications

• Friendly, positive attitude with strong customer service skills.
• Previous customer service experience required.
• Data entry experience preferred.
• Strong attention to detail.
• Ability to learn quickly and adapt in a fast-paced environment.

Responsibilities

• Coordinate and manage installation team schedules.
• Create efficient installation routes to maximize productivity within manageable travel distances.
• Communicate with customers to schedule installations.
• Maintain clear communication between customers and installation crews.
• Manage loading lists for products and accessories, ensuring all materials are available prior to installation.
• Research and obtain permits for installation projects.

Skills

Customer service

Data entry

Attention to detail

Adaptability

Job description

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Window World is seeking an energetic, customer-focused individual to join our team as a Customer Service Install Coordinator at our Pittsburgh location. Become part of the Moran family and help deliver an exceptional experience to every customer. With six Window World locations, the Moran family offers a supportive, family-oriented culture where team members feel valued and empowered to grow through ongoing training and support.

This is an in-office position and is not remote.

What We Offer

• Performance and attendance-based incentives
• Quarterly team-building events
• Weekly team meetings focused on collaboration, ideas, and solutions
• Annual company picnics and parties with team members from all six locations

Benefits

• 401(k) Retirement Plan
• Major Medical, Dental and Vision Insurance
• Paid Time Off and Paid Holidays
• Employee Discounts

Key Responsibilities

• Coordinate and manage installation team schedules
• Create efficient installation routes to maximize productivity within manageable travel distances
• Communicate with customers to schedule installations
• Maintain clear communication between customers and installation crews
• Manage loading lists for products and accessories, ensuring all materials are available prior to installation
• Research and obtain permits for installation projects

What We're Looking For

• Friendly, positive attitude with strong customer service skills
• Previous customer service experience required
• Data entry experience preferred
• Strong attention to detail
• Ability to learn quickly and adapt in a fast-paced environment

Join the Family Business.

If you have a strong work ethic and want to grow with a reputable company that treats you right, we want to hear from you.

#WindowWorldHP