Installation Coordinator

windownation; Norcross (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with employer matching

Company-paid training

Personal and professional development

Volunteer days

Company vehicles for eligible roles

Presidents Club trip

Employee events

Job summary

Window Nation in Norcross, GA is seeking an Installation Coordinator to manage scheduling and administration for residential window, siding, and door installations. You will coordinate crews, materials, documentation, and customer communications to ensure on-time project completion.

Reports to the Operations Manager and will handle project readiness, records, and payments. This role requires strong organization, responsiveness, and teamwork in a fast-paced sales and installation environment.

Qualifications

• High school diploma or GED required.
• 1+ years of administrative, scheduling, or project coordination experience.
• Strong communication, organization, and customer-service skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Office.

Responsibilities

• Schedule installations efficiently and confirm project readiness.
• Track materials, labor requirements, and timelines.
• Maintain accurate project records and update job statuses daily.
• Prepare work orders and documentation for installation crews.
• Assign qualified crews based on project needs and availability.
• Communicate project updates and timelines to customers and internal teams.
• Resolve installation-related customer concerns.
• Collect payments and submit funding documentation for completed projects.
• Perform additional duties as assigned.

Skills

Administrative experience

Scheduling experience

Project coordination

Customer service

Multitasking

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

Reports to: Operations Manager

The Installation Coordinator manages the scheduling and administration of residential window, siding, and door installation projects. This role coordinates crews, materials, documentation, customer communication, and project closeout to ensure installations are completed accurately and on time.

Responsibilities

• Schedule installations efficiently and confirm project readiness.
• Track materials, labor requirements, and installation timelines.
• Maintain accurate project records and update job statuses daily.
• Prepare work orders and required documentation for installation crews.
• Assign qualified crews based on project requirements and availability.
• Communicate project updates and estimated timelines to customers and internal teams.
• Resolve installation-related customer concerns.
• Collect payments and submit funding documentation for completed projects.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED.
• One or more years of administrative, scheduling, or project coordination experience.
• Strong communication, organization, and customer-service skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Proficiency in Microsoft Office.

Preferred Qualifications

• Home improvement, construction, or home services experience.
• CRM or job-management system experience.
• Accounts receivable or payment collection experience.

Benefits & Perks

• Medical, dental, vision, disability, and life insurance
• 401(k) retirement plan with employer matching
• Company-paid training
• Personal and professional development opportunities
• Paid community volunteer days
• Company vehicles for eligible roles
• Annual President's Club trip for qualifying sales team members
• Employee events, including Graphic Tee Tuesdays, pizza lunches, potlucks, and company celebrations

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.