Customer Service Hospitality – Reservations | Online

Aisles & Abroad; New York (NY); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Structured onboarding and training

Access to reservation systems and旅行资源

Ongoing professional development

Flexible work environment

Collaborative team culture

Résumé du poste

Aisles & Abroad in New York is seeking entry-level candidates for a Customer Service Hospitality – Reservations role. You will assist clients with reservations, manage booking details, and ensure a smooth customer experience.

No prior experience required; comprehensive training and ongoing support are provided to help you succeed in a hospitality and travel setting.

Qualifications

• Strong communication with a customer-first approach.
• Organized with attention to detail.
• Comfortable using online reservation systems and tools.
• Ability to manage tasks independently.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsabilités

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
• Provide clear and professional communication regarding booking details and availability.
• Support the reservation process from inquiry through confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Connaissances

Strong communication

Organized with attention to detail

Online reservation systems

Task management ability

Customer service/administrative exp. a

Description du poste

Position Overview

We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience.

This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.

Key Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services


• Provide clear and professional communication regarding booking details and availability


• Support the reservation process from inquiry through confirmation


• Review reservation information for accuracy, including dates and guest details


• Maintain organized records of client bookings and communications


• Provide follow-up support and respond to customer questions as needed

Qualifications

• Strong communication skills with a customer-first approach


• Organized with attention to detail


• Comfortable using online systems and reservation tools


• Ability to manage tasks independently


• Customer service, hospitality, or administrative experience is helpful but not required

$45,000 - $65,000 a year

What We Offer

• Structured onboarding and training


• Access to reservation systems and travel resources


• Ongoing support and professional development


• Flexible work environment


• Collaborative and supportive team culture

Ideal Candidate

This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.