Customer Service & Home Upgrade Advisor

Lowe's Home Centers, LLC; Princeton (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Princeton, NJ to welcome customers and help them find products for home improvement. You will assist with locating merchandise, answering questions, and ensuring customer needs are met throughout the day.

This role involves helping customers, organizing merchandise, and may require lifting up to 25 lbs. The position is part-time with opportunities to learn across departments and grow within Lowe's.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities.
• Minimally lift 25 lbs unassisted or >25 lbs with assistance.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves by identifying empty areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas of the store to support best customer service.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer usage

Retail technology

Basic arithmetic

Stamina / standing

Lifting up to 25 lbs

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Princeton, NJ to welcome customers and help them find products for home improvement. You will assist with locating merchandise, answering questions, and ensuring customer needs are met throughout the day.

This role involves helping customers, organizing merchandise, and may require lifting up to 25 lbs. The position is part-time with opportunities to learn across departments and grow within Lowe's.