Customer Service & Home Improvement Advisor

Lowe's Home Centers, LLC; Town of Canton (NY); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a part-time Customer Service Associate to welcome customers and help them find the right home improvement products. You will assist with locating merchandise, answer questions, and ensure a positive shopping experience.

Daily tasks include stocking, processing orders, and potentially assisting in multiple departments. The role emphasizes strong people skills, reliability, and the ability to lift up to 25 pounds when needed.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing or sitting.
• Minimally lift 25 lbs unassisted or more with accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive items on time
• Cross-train in other store areas to improve customer service
• Prepare merchandise in your department (e.g., paint tint/mix, pipe work, lumber)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Math basics

Stamina for standing

Heavy lifting up to 25 lbs

Tools

Smartphones

Tablets

POS systems

Job description

Lowe's is hiring a part-time Customer Service Associate to welcome customers and help them find the right home improvement products. You will assist with locating merchandise, answer questions, and ensure a positive shopping experience.

Daily tasks include stocking, processing orders, and potentially assisting in multiple departments. The role emphasizes strong people skills, reliability, and the ability to lift up to 25 pounds when needed.