Customer Care & Home Solutions Associate

Lowe's; Belleville (IL); Vor Ort; USD 2.066.000 - 2.204.000; Vollzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will interact with customers throughout the day and support various departments as needed.

Responsibilities include assisting with locating merchandise, stocking shelves, processing orders, and delivering friendly service. The role involves standing for long periods and lifting up to 75 pounds with team support where required.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service

Communication

Teamwork

Basic math

Tools

Retail technology

Jobbeschreibung

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will interact with customers throughout the day and support various departments as needed.

Responsibilities include assisting with locating merchandise, stocking shelves, processing orders, and delivering friendly service. The role involves standing for long periods and lifting up to 75 pounds with team support where required.