Customer Service & Home Solutions Specialist

Lowe's; Clinton (UT); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products and services, and ensure their needs are met throughout their visit. The role supports multiple departments, and responsibilities vary by store needs and skill sets.

Candidates should have basic computer and retail tech experience, be able to lift up to 25 lbs, and enjoy helping customers with home improvement questions. Part-time opportunities are available.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Bi-lingual abilities are a plus

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual

Retail software

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products and services, and ensure their needs are met throughout their visit. The role supports multiple departments, and responsibilities vary by store needs and skill sets.

Candidates should have basic computer and retail tech experience, be able to lift up to 25 lbs, and enjoy helping customers with home improvement questions. Part-time opportunities are available.