Customer Service & Home Improvement Specialist (Flexible Schedules)

Lowe's Companies, Inc.; Concord (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Stores are looking for a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You’ll interact with customers throughout the day, assist with locating merchandise, and maintain organized product displays across departments.

The role involves standing for long periods, lifting up to 25 lbs, and occasionally loading merchandise. Prior retail experience and bilingual skills are a plus, with opportunities for growth and benefits.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by replenishing shelves and supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Computer use

Retail tech

Bi-lingual (preferred)

Job description

Lowe's Stores are looking for a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You’ll interact with customers throughout the day, assist with locating merchandise, and maintain organized product displays across departments.

The role involves standing for long periods, lifting up to 25 lbs, and occasionally loading merchandise. Prior retail experience and bilingual skills are a plus, with opportunities for growth and benefits.