Customer Service & Home Improvement Specialist — Flexible Hours

Lowe's; St. Louis (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Missouri to welcome customers, help them find products, and ensure their needs are met. The role involves assisting across departments, stocking, and processing orders, with opportunities to train in multiple areas to deliver excellent service.

The position emphasizes teamwork, strong communication, and a willingness to engage with customers throughout the day. It supports a flexible, part-time schedule in a retail environment.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail tech

Communication

Teamwork

Tools

Smartphones & tablets

POS systems

Job description

Lowe's is hiring a Customer Service Associate in Missouri to welcome customers, help them find products, and ensure their needs are met. The role involves assisting across departments, stocking, and processing orders, with opportunities to train in multiple areas to deliver excellent service.

The position emphasizes teamwork, strong communication, and a willingness to engage with customers throughout the day. It supports a flexible, part-time schedule in a retail environment.