Home Improvement Customer Service Specialist

Lowe's; Chesterfield (MO); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in Chesterfield, MO. You will welcome customers, help them find products, and process purchases while maintaining clean, organized departments and providing friendly, expert help throughout the shopping experience.

The role involves standing for long periods, occasional lifting, and cross-training across departments to deliver top customer service. Flexible schedules and growth opportunities are available.

Qualifications

• 6 months experience with computers
• 6 months experience with retail technology (smartphones/tablets)
• Reading, writing and basic arithmetic
• Able to stand for long periods
• Able to lift up to 75 pounds with or without assistance

Responsibilities

• Welcome customers and deliver friendly and professional service
• Help customers locate merchandise and assist with purchases
• Stock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other store areas to improve service
• Prepare department merchandise per customer needs

Skills

Customer service

Communication

Bi-lingual skills

Tools

Retail technology (smartphones/tablets)

POS systems

Job description

Lowe’s is hiring a Customer Service Associate in Chesterfield, MO. You will welcome customers, help them find products, and process purchases while maintaining clean, organized departments and providing friendly, expert help throughout the shopping experience.

The role involves standing for long periods, occasional lifting, and cross-training across departments to deliver top customer service. Flexible schedules and growth opportunities are available.