Customer Service & Home Improvement Specialist

Lowe's Companies, Inc.; Sevierville (TN); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Job summary

Lowe’s is seeking a Customer Service Associate in Sevierville, TN to welcome customers, locate products, and provide friendly, informed assistance throughout the store. You may work in Appliances, Hardware, Tools, or other departments based on needs and your skills.

The role involves helping customers, stocking, processing orders, and occasional cross-training in other areas to ensure great service. Bilingual abilities are a plus and encouraged.

Qualifications

• At least 6 months of computer use and basic data entry.
• Experience with retail technologies such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic.
• Able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate merchandise and assist with questions.
• Stock and replenish merchandise as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail technology

Reading & arithmetic

Prolonged standing

Lifting 25 lbs

Bilingual (preferred)

Tools

Smartphones & tablets

Job description

Lowe’s is seeking a Customer Service Associate in Sevierville, TN to welcome customers, locate products, and provide friendly, informed assistance throughout the store. You may work in Appliances, Hardware, Tools, or other departments based on needs and your skills.

The role involves helping customers, stocking, processing orders, and occasional cross-training in other areas to ensure great service. Bilingual abilities are a plus and encouraged.