Customer Service Pro | Home Improvement

Lowe's Companies, Inc.; Morristown (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Morristown, TN is hiring a Customer Service Associate to welcome customers and help them find the right home improvement products. You will interact with shoppers, stock shelves, and ensure customer needs are met throughout the day.

The role emphasizes friendly service, product assistance, and efficient checkout support, with opportunities to train in multiple departments and grow within Lowe’s.

Qualifications

• :6 months experience with computers.
• 6 months experience with common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer literacy

Cash handling

Bilingual

Tools

Smartphones

Tablets

Job description

Lowe’s in Morristown, TN is hiring a Customer Service Associate to welcome customers and help them find the right home improvement products. You will interact with shoppers, stock shelves, and ensure customer needs are met throughout the day.

The role emphasizes friendly service, product assistance, and efficient checkout support, with opportunities to train in multiple departments and grow within Lowe’s.