Customer Service Associate — Home Improvement Expert

Lowe's Companies, Inc.; Collierville (TN); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Job summary

Lowe's Companies, Inc. in Collierville, TN is seeking a Customer Service Associate to welcome customers and help them find products and services for home improvement.

You will interact with customers, stock and organize merchandise, and assist at checkout across departments such as Appliances, Hardware, and Tools. The role emphasizes friendly service, reliability, and problem solving.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech experience

Reading and arithmetic

Physical stamina

Lifting up to 25 lbs

Tools

Smartphones and tablets

Job description

Lowe's Companies, Inc. in Collierville, TN is seeking a Customer Service Associate to welcome customers and help them find products and services for home improvement.

You will interact with customers, stock and organize merchandise, and assist at checkout across departments such as Appliances, Hardware, and Tools. The role emphasizes friendly service, reliability, and problem solving.