Customer Service & Home Improvement Specialist

Lowe's Home Centers, LLC; Knoxville (TN); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Knoxville, TN. You will welcome customers, help them find the right products, and ensure their home improvement needs are met with friendly, efficient service.

This role offers part-time options and career growth with comprehensive benefits, including health insurance, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and associate discounts. Training and advancement opportunities are available across departments.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Ability to stand, sit, and perform duties for extended periods
• Lifting up to 75 pounds with assistance when needed

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock replenishment and organization of shelves
• Process orders and deliveries accurately
• Cross-train in other store areas to enhance service
• Prepare department merchandise (paint, pipes, wood, drywall, blinds) as needed
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

POS systems

Problem solving

Teamwork

Tools

Smartphones

Tablets

Job description

Lowe's is seeking a Customer Service Associate in Knoxville, TN. You will welcome customers, help them find the right products, and ensure their home improvement needs are met with friendly, efficient service.

This role offers part-time options and career growth with comprehensive benefits, including health insurance, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and associate discounts. Training and advancement opportunities are available across departments.