Customer Service & Home Improvement Retail Pro

Lowe's Companies, Inc.; Anderson (SC); On-site; USD 1,791,000 - 2,342,000; Part time

Job summary

Lowe's is seeking a Customer Service Associate to help customers shop and solve home improvement challenges. You will welcome customers, assist with product selection, and ensure merchandise is properly stocked and presented.

You will work in one of several departments, spend time listening to customers, and adapt to daily priorities. This role offers part‑time hours and opportunities for growth within a large home improvement retailer.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate to help customers shop and solve home improvement challenges. You will welcome customers, assist with product selection, and ensure merchandise is properly stocked and presented.

You will work in one of several departments, spend time listening to customers, and adapt to daily priorities. This role offers part‑time hours and opportunities for growth within a large home improvement retailer.